Why it Works

    Nine design standards explain how the Vitality Index supports a team-run journey to lasting Vital Partnerships. Together, they make six practical customer outcomes possible.

    These standards describe how the system works; the customer outcomes they support are gathered in one place. See the six main benefits.

    Shared execution means the whole account team can contribute, regardless of role or experience level. Clear plans and built-in coaching help put these standards into practice. See how Vicky supports your team.